Privacy Policy

Last Updated: 2024

Introduction

michael halperin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our WhatsApp Business messaging services.

Information We Collect

In order to provide our messaging services, we collect the following types of information:

Personal Information

Name: We collect names to personalize communications and provide customer support.
Phone Number: Phone numbers are required to send and receive WhatsApp messages through our platform.
Message Content: We process message content to deliver communications between businesses and their customers.

Usage Information

We may collect information about how you interact with our services, including message delivery status, timestamps, and technical data necessary for service operation.

How We Use Your Information

We use the collected information solely for the following purposes:

To provide WhatsApp messaging services to businesses and their customers
To deliver messages, notifications, and customer support communications
To ensure compliance with WhatsApp Business Policy and applicable regulations
To maintain and improve our services
To respond to customer inquiries and support requests

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only in the following circumstances:

With service providers (such as Twilio and Meta) who assist us in delivering messaging services, subject to strict confidentiality agreements
When required by law or to comply with legal processes
To protect our rights, privacy, safety, or property, or that of our users

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your personal information
Opt out of receiving messages at any time
Withdraw consent for data processing

Opt-Out

You can opt out of receiving messages at any time by following the opt-out instructions provided in each message or by contacting us directly at the email address provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: mcdweb4135@gmail.com
Phone: +972-53-346-2312
Business Name: michael halperin
Country: Israel